ABOUT TIDE At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related…
IT Service Desk Engineer
Skills & Technologies
Job Description
Salary: £20,000 - 32,000 per year Requirements: Active or recently lapsed NPPV3 clearance (essential) Proven experience in a Service Desk / 1st & 2nd Line Support role Windows 10 / Windows 11 proficiency Microsoft 365 (Office, Outlook, SharePoint) experience Familiarity with Active Directory & Exchange Experience with Intune and/or SCCM Understanding of ITIL processes (Incident, Problem, Change, Configuration) Experience using ITSM tools (e.g. Assyst or similar) Excellent communication and cust…
Company & Role Analysis
JobSeeker+Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.
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