Partnerships Manager (Partner Credit Services)

ABOUT TIDE

At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.

Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France.

Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love.

Tide facts

Tide is available for UK, Indian, German and French SMEs

Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly

Over $300 million raised in funding

Over 2,500 Tideans globally - we’re diversity champions!

We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg.

ABOUT THE TEAM

You will be joining a dedicated and dynamic team focused on driving Tide’s market success in Germany. The Tide Germany team is in an exciting growth phase, bringing together professionals with deep expertise in financial services, technology, and local market dynamics. As part of this expanding team, you’ll have the unique opportunity to shape Tide’s presence in Germany, working collaboratively to deliver innovative solutions for small business owners. This is your chance to play a pivotal role in establishing the foundation for our long-term success in this key market.

Partner Credit Services is Tide’s SME lending marketplace product vertical. Working with lending partners, Partner Credit Services connects business owners to the right funding. For founders moving their business to the next level. For entrepreneurs negotiating a tough market. For leaders looking to adapt their strategy.

ABOUT THE ROLE

As an experienced Partnerships Manager, you’ll be accountable for establishing relationships with new partners and manage our existing partners in the SME ecosystem. You will be collaborating with other teams across the business to ensure effective ongoing relationships.

You will work with both our Lending Partners - focused on managing, strengthening and supporting our brilliant lender-panel as well as our Acquisition Partners - to deliver a consistent flow of high-quality business enquiries and ensure we exceed expectations on both sides of the relationship. Essentially managing a mix of key demand and supply side relationships.

Some of the things you’ll be doing

Identifying, negotiating, acquiring and successfully onboard a portfolio of strategic Partners who will deliver to choice to our customers

Growing and developing your partner portfolio in line with Tide’s lending platform growth in Germany

Collaborating with internal teams to design and execute these partnerships and campaigns, this includes driving internal process enhancements where necessary to facilitate partner enablement

Being the single point of contact for your Partner portfolio and will be accountable for the core metrics of revenue, partner satisfaction and engagement across each named Partner.

Hosting and driving regular Partner business reviews to ensure joint metrics are being met and any issues resolved in a timely and professional manner.

Driving profile partner leads using a number of different channels (in/out-bound outreach, emails, events, marketing etc) and identify new target markets to grow the existing partner base

Establishing relationships with key partners and collaborate with other teams across the business to ensure that partner’s referrals are signed up to Tide as quickly and smoothly as possible

Being a point of contact for internal partner referral o