KeyStep

Head of Credit Strategy Oversight

Monzo
Cardiff, UK
8 days ago
full-timeremote

Skills & Technologies

Risk ManagementStrategyCredit RiskSocial MediaCustomer ServiceMakeBenefitsLeadership

Job Description

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

📍London/UK Remote | 💰£125,400 - £150,000 + Incentive Awards tied to your performance + Benefits ✨

About the team

Our Borrowing (lending) business is growing rapidly across both existing products and with the planned launch of new initiatives. As our lending portfolio grows, our second line of defence Credit Risk Oversight team is growing with it and we’re looking for a Head of Credit Strategy Oversight to join us!

Our Credit Risk Oversight team is crucial in providing support and challenge to our Borrowing teams in the first line of defence to help Monzo grow safely. We’re looking for someone (maybe you?!) to lead the team in delivering insightful oversight through a high performing partnership with our 1st line Credit colleagues. You’ll be taking a hands-on leadership role, managing a team of second line credit risk managers and analysts to define and deliver independent assurance and meaningful input to - and challenge of - credit risk management across the lifecycle.

Ideally you’ll have broad experience and in-depth knowledge of retail unsecured and business credit risk strategy in financial services. You’ll have seen first-hand how several credit p

Company & Role Analysis

JobSeeker+
Likely perks
Private MedicalPension25+ Days HolidayStock OptionsLearning BudgetFlexible Hours
Culture & working style

Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.

Market salary range

£45,000 – £60,000 (Glassdoor, Levels.fyi, 2025)

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Working at Monzo

Monzo aims to foster an inclusive, caring, and empathetic workplace culture, prioritizing problem-solving for customers. The company promotes an open, collaborative environment, entrusting employees with flexible working hours and autonomy. They are committed to diversity and inclusion, striving to ensure every team member feels a sense of belonging and can perform their best work.

Perks

Remote WorkingFlexible HoursPensionLearning BudgetParental LeaveMental Health SupportLife Insurance25+ Days Holiday

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