Digital Support Apprentice

Why Eliminate?

Eliminate Ltd provide 24 hour pest control in Edinburgh and throughout Central Scotland, delivering routine, managed and emergency pest removal services when clients need them most.

Eliminate are looking to expand their Digital Team by recruiting a Digital Applications Support Apprentice! This apprentice will work towards an SCQF Level 6 Qualification based in their Broxburn office.

Responsibilities

Working in the Digital Support team as first response to all incoming enquiries, problem solving and ensuring calls are transferred and messages passed on accurately to internal stakeholders.

Becoming a superuser in their FieldMotion – and you will be responsible for scheduling jobs and managing job information.

Collaborating with the operations manager, you will support with creating and processing invoices through Quickbooks.

Using Excel to organise and update sales information, recording and filing this information when appropriate.

You will support the accounts team through bookkeeping.

Using Microsoft Packages as part of your daily routine you will be emailing with Outlook, Teams and Excel to update records and collaborate with client.

What do they need from you?

Someone passionate to learn.

Someone determined.

Someone with good aspiration & communication skills

Driving licence and own vehicle would be beneficial but not essential.

Salary: £17,000 per annum.

Working hours: Monday to Friday, 8am – 5pm.

Benefits

26 days holiday (Plus Christmas and New Year).

Additional day off for your birthday (Will be added to the Friday or Monday if falls on a weekend).

Future prospects

Potential of a full-time role on completion.

Important information

This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.

If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!

Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.