Elevation Recruitment Group
Shipley
Full-time
1 day ago
Sales Administrator Location: Shipley Salary: £30,000 per annum Elevation Recruitment is delighted to be recruiting an experienced Sales…
Customer Account Manager
Location: Solihull (Hybrid Working) Salary: £32,000 per annum Fixed-Term Contract (Maternity Cover)
We have partnered with a leading organisation based in the Solihull area who are recruiting for a Customer Account Manager to join their team on a fixed-term basis to provide maternity cover.
Reporting into the Customer Service Manager, you will play a key role in ensuring customers receive the highest level of service. This position offers hybrid and flexible working patterns, with occasional travel to other UK sites and, at times, internationally for training and development.
Acting as the first point of contact for customer queries and concerns
Investigating and resolving customer complaints
Responding to quotation requests
Processing orders accurately and efficiently
Maintaining and updating the customer database
Collaborating with key stakeholders including account managers, finance, quality, and suppliers
Ensuring adherence to all company guidelines and procedures
Previous experience in a similar or high-end customer service role
Experience using SAP software is desirable
Strong organisational skills with the ability to prioritise workload effectively
Confident communicator with a proactive approach
£32,000 per annum
Hybrid and flexible working
Company pension scheme
Opportunity to gain experience within a leading organisation
This is a fixed-term maternity cover position.
For more information on the role, please contact Kirsty at . If you are not selected for this position, your CV will be kept on file and you may be contacted regarding other suitable opportunities in the future.
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