Customer Account Executive

Sales Administrator Location: Shipley Salary: £30,000 per annum

Elevation Recruitment is delighted to be recruiting an experienced Sales Administrator to join our client's thriving team in Shipley. This role is designed for a seasoned professional with a strong background in sales administration and account management. Sales Administrator Key Responsibilities:

Customer Relationship Management: Cultivate and maintain strong relationships with existing clients, ensuring their ongoing satisfaction and loyalty

Order Coordination: Oversee the entire order lifecycle, from initial receipt through to final delivery, ensuring all processes run smoothly and efficiently

Sales Analysis: Analyse sales data to identify trends, forecast demand, and generate actionable insights for the sales team

Client Onboarding: Facilitate the onboarding process for new clients, ensuring a seamless and positive experience from the start

Internal Collaboration: Work closely with the finance, logistics, and production teams to coordinate order fulfilment and resolve any issues that may arise

Issue Resolution: Quickly and effectively address any customer complaints or issues, ensuring a high level of client satisfaction

Documentation and Compliance: Ensure all sales documentation is accurate and complies with company policies and regulatory requirements

Skills needed of the Sales Administrator

Proven experience in a sales administration or account management role

Exceptional verbal and written communication skills, with the ability to build and maintain strong customer relationships

Excellent organisational and multitasking abilities, capable of handling multiple priorities in a fast-paced environment.

Strong analytical and problem-solving skills, with a keen eye for detail

Collaborative, supportive, and able to work effectively as part of a team.

If you are proactive, detail-oriented, and passionate about delivering exceptional customer service, we want to hear from you!