UX Designer

UX Designer | Permanent | London

A London-based joint venture, backed by two of the world's largest corporations, is looking for a UX Designer to join a lean, high-impact product and technology team. This is a research-led role for someone who brings genuine rigour to user insight - and knows how to turn it into product decisions that land.

The Company

Operating at the intersection of data, technology, and pharmaceutical supply chains, this organisation is building and evolving a proprietary enterprise platform used by major stakeholders across the US market. The product team is ambitious and well-resourced, with a long-term roadmap and real appetite for innovation - including AI and machine learning integration.

The Role

You'll be the voice of the user across the product team - owning the research programmes that shape product direction and translating findings into clear, usable design. End-to-end, hands-on, and with genuine ownership from day one.

Day-to-day you can expect to be across

User research - interviews, surveys, observational studies, and usability evaluations

Translating findings into personas, journey maps, wireframes, prototypes, and user flows

Designing UX for AI and machine learning-powered features, including efficacy testing and governance

Running usability tests, iterating on designs based on evidence

Collaborating with product managers, engineers, and UI designers throughout the development cycle

Communicating design rationale and advocating for user-centred practices to senior stakeholders

What We're Looking For

Proven user research experience across qualitative and quantitative methods

Strong ability to move from insight to design - Figma, Sketch, or Adobe XD

Solid grounding in UX principles, usability heuristics, and accessibility standards

Comfortable with behavioural analytics and data-informed UX decisions

Cross-functional, agile team experience

Background in pharmaceutical, retail, or other regulated/complex environments is a plus

AI or machine learning product context is a genuine advantage

Prior startup or scale-up experience a plus - this person owns their work

Why It's Worth Considering

You won't be one of fifty designers. You'll be a central voice in a product team building something with real-world impact at significant scale, with a three-year roadmap and growing design complexity over time. If you do your best work when research and design are treated as inseparable, this is worth a conversation.

Permanent. London-based.

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