KeyStep

Team Assistant

Monzo
London, UK
about 3 hours ago
full-time

Skills & Technologies

Social MediaCustomer ServiceMakeBenefitsExecutive Assistant

Job Description

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

📍London| 💰£33,000 - £35,000 (based on experience level) + equity + Incentive Awards tied to your performance + Benefits ✨

We’re looking for a super organised and enthusiastic Team Assistant to join our team! You’ll be providing admin support for up to 5 Senior Leaders at Monzo, helping to keep everything ticking along smoothly behind the scenes. We’re after someone who’s proactive, eager to learn, and loves keeping things running like clockwork.

From scheduling meetings and sorting travel plans to keeping everything organised and managing day-to-day tasks, you’ll be a key part of making sure the team can focus on what they do best. It’s a great opportunity if you’re looking to build experience in a fast-paced, collaborative environment where no two days are the same.

⭐ Our Executive Support team

This is a brand new role at Monzo! We already have an established Executive Assistant team so we’re excited to expand our support function to reach more areas of the business and provide even greater support to our leaders.

🔑 You’ll play a key role by…

Managing our leaders’ time to ensure their diaries are accurate, free from clashes, prioritised and creating

Company & Role Analysis

JobSeeker+
Likely perks
Private MedicalPension25+ Days HolidayStock OptionsLearning BudgetFlexible Hours
Culture & working style

Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.

Market salary range

£45,000 – £60,000 (Glassdoor, Levels.fyi, 2025)

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Working at Monzo

Monzo aims to foster an inclusive, caring, and empathetic workplace culture, prioritizing problem-solving for customers. The company promotes an open, collaborative environment, entrusting employees with flexible working hours and autonomy. They are committed to diversity and inclusion, striving to ensure every team member feels a sense of belonging and can perform their best work.

Perks

Remote WorkingFlexible HoursPensionLearning BudgetParental LeaveMental Health SupportLife Insurance25+ Days Holiday

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