Support Associate (part-time/full-time)

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further! 🤩

We are looking for both full-time and part-time Support Associates to join our Support team in Almaty!

What you'll be doing

Supporting our customers, courier partners and venues via live chat and phone

Ensuring that the delivery operations run smoothly

Developing our support function together with the support team as well as other teams within Wolt

Our humble expectations

You have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset

You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment.

You can work in shifts - 5 days a week with 2 flexible days off: day shifts from 11 AM to midnight or till 7 pm. Our support is available seven days a week.

You are able to work directly from the office

You are fluent in Kazakh and Russian and you are able to work in English

What you’ll get by joining us

Private medical insurance coverage

Wolt credits cashback benefit

Employee assistance program

Wolt-wide training programs

Strengthen paid sick leave

Paid taxi from from 10PM to 6AM

Yearly team budgets