Support Associate

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further!

We are looking for part-time (10h/week) Support Associates to join our support team in Oslo. 🤩

What you’ll be doing

Supporting our customers, courier partners and venues via live chat, email and phone

Ensuring that the delivery operations run smoothly

Developing our support function together with the support team as well as other teams within Wolt

Our humble expectations

You have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset

You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment

You can work in flexible shifts across weekday evenings and weekends - our support is open seven days a week

You can work from our office at Kongens gate 4, 0153 Oslo - we don't provide possibilities to work remotely

You are fluent in Norwegian language and you have professional working proficiency in English

What you’ll get by joining us

Wolt credits cashback benefit

Visma Advantage Benefits Program

Employee assistance program

Wolt-wide training programs

Fruits and drinks at the office

We will be rev