Support Associate (German speaking)

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

⭐ Join Wolt as a Full-Time or Part-Time German Speaking Support Associate! ⭐

Are you a great communicator? Do you enjoy working in a fast-paced, dynamic environment? Excited to be a part of a supportive team? If you’re answer is “yes,” then this role might be perfect for you! 🤩

We’re looking for full-time or part-time (30 hrs/week) Support Associates who can communicate fluently in German, both in writing and speaking. We are also welcoming students to apply! You’ll join our Support team for the German region in Budapest (Office location: 2nd district) and as part of our Shared Service Center, you’ll be supporting Wolt countries and making a real impact every day.

💙 What You’ll Be Doing

Assisting customers, courier partners, and venues across multiple countries via live chat and phone

Helping ensure smooth and efficient delivery operations

Working closely with the support team and other Wolt teams to continuously improve our service

🌟 What We’re Looking For

You don’t need previous customer service experience - we’ll train you! If you do have experience, that’s a bonus, but what really matters is your attitude and eagerness to learn.

You’re a great fit if you

Communicate clearly, warmly, and with a customer-first mindset

Learn quickly, multi