Support Associate (French Speaking)

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further! 🤩

We are looking for both part-time and full-time French speaking Support Associates to join our Support team in Budapest, Hungary! In this role you will be part of our Shared Service Center team, supporting customers, courier partners and venues located in Luxembourg in both French and English language.

What you'll be doing

Supporting our customers, courier partners and venues located in Luxembourg via live chat and phone

Ensuring that the delivery operations run smoothly

Developing our support function together with the support team as well as other teams within Wolt

Our humble expectations

​You have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset

You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment

It is a shift-based role, so you are able to work during mornings, evenings, nights, and weekends

This is an onsite job, so you need to be able to work from our office which is located in Budapest, 2nd district

Excellent verbal and written communication skills in both French and English are