About the Role As a Strategic Engagement Manager within our Product & Technology organization, you will serve as a strategic liaison and th…
About the Role
As a Strategic Engagement Manager within our Product & Technology organization, you will serve as a strategic liaison and the connective tissue between the AMP organization, our high-priority enterprise customers, and our global delivery partners.
This is a non-technical, highly strategic enablement role designed to streamline execution, manage the rhythm of business, and maximize relationship health for AMP initiatives.In this role, you will not carry a commercial or sales quota. Instead, you will act as a dedicated advocate and an internal connector—collaborating directly with Delivery, Sales, and Product leadership to unlock new opportunities, synthesize market insights, and ensure absolute cross-functional accountability across our critical AMP accounts and partnerships.
We are looking to speak to candidates who are based in Tysons, VA for our hybrid working model.
Core Responsibilities
Help prepare for high-priority customer and partner meetings — crafting thoughtful briefings, coordinating input from internal stakeholders, and ensuring clear follow-up and accountability
Join customer and partner meetings acting as an advocate for the customer and a connector between the Delivery, Sales, and Product teams
Build a deep understanding of MongoDB’s strategic accounts, identifying patterns, opportunities, and challenges that inform company strategy
Proactively monitor customer and partner announcements, market developments, and industry signals to identify moments where MongoDB can re-engage strategically. Surface relevant insights to help initiate timely outreach to executive customer or partner stakeholders
Help define consistent reporting of ongoing projects, status and implementation
What Success Looks Like
First 30 Days: Foundation & Alignment
Deep Product & Account Familiarity: Complete onboarding to deeply understand MongoDB's strategic accounts, partner ecosystem, and internal delivery workflows
Relationship Building: Establish strong working relationships with key stakeholders across Sales, Account Executives, Delivery, and Customer Success teams
Operational Baseline: Assume responsibility for tracking ongoing projects and start defining a consistent reporting structure for implementation status
First 90 Days: Operational Excellence
Meeting Readiness: Independently craft comprehensive briefing materials and coordinate internal stakeholder alignment for high-priority customer and partner meetings
Cross-Functional Orchestration: Serve as an active connector during client sessions, ensuring clear accountability and swift post-meeting follow-up
Market Intelligence: Establish a proactive monitoring cadence for partner announcements and industry signals, successfully identifying new strategic re-engagement windows
First Year: Strategic Impact
Reference & Partner Enablement: Successfully orchestrate the cross-functional coordination required to advance key strategic accounts into fully referenceable champions
Account Acceleration: Directly contribute to revenue and signing milestones by unlocking friction points, identifying patterns, and surfacing actionable insights within strategic accounts
Streamlined Reporting: Fully implement and maintain a predictable reporting framework that gives leadership complete visibility into ongoing project health and partner engagement
Role Requirements
Experience: 3–5+ years owning strategic programs portfolios with direct accountability and cross-functional initiatives
Strategic Thinking & Problem Solving: Ability to structure and synthesize ambiguous information into clear insights and actionable recommendations
Customer Orientation: Deep empathy for customer needs and the ability to translate those into business outcomes
Executive Communication: Excellent written and verbal communication skills; proven ability to interact with senior executives and customers with polish and confidence
Collaboration & Influence: Strong stakeholder management ski
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£45,000 – £60,000 (Glassdoor, Levels.fyi, 2025)
About the Role As a Strategic Engagement Manager within our Product & Technology organization, you will serve as a strategic liaison and th…