Adzuna

ServiceNow Customer Experience Lead

Morgan Philips Group

London, UK

£18,000 – £19,500

about 17 hours ago

contractIT Jobs

Skills & Technologies

ITILITSMServiceNowStakeholder ManagementCustomer ExperienceService DesignLeadership

Job Description

Salary: £18,000 - 19,500 per year Requirements: Strong experience working with ServiceNow ITSM (in design, product ownership, consultancy, or leadership roles). Deep understanding of ITSM processes (ITIL-aligned) and how users interact with them. Proven experience in customer experience design, service design, or UX within IT environments. Ability to translate customer needs into practical platform solutions. Strong stakeholder management skills up to senior leadership level. Experience working…

Company & Role Analysis

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Likely perks

Private MedicalPension25+ Days HolidayStock OptionsLearning BudgetFlexible Hours

Culture & working style

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