Adzuna
ServiceNow Customer Experience Lead
Morgan Philips Group
London, UK
£18,000 – £19,500
5 days ago
contractIT Jobs
Skills & Technologies
ITILITSMServiceNowStakeholder ManagementCustomer ExperienceService DesignLeadership
Job Description
Salary: £18,000 - 19,500 per year Requirements: Strong experience working with ServiceNow ITSM (in design, product ownership, consultancy, or leadership roles). Deep understanding of ITSM processes (ITIL-aligned) and how users interact with them. Proven experience in customer experience design, service design, or UX within IT environments. Ability to translate customer needs into practical platform solutions. Strong stakeholder management skills up to senior leadership level. Experience working…
Company & Role Analysis
JobSeeker+Likely perks
Private MedicalPension25+ Days HolidayStock OptionsLearning BudgetFlexible Hours
Culture & working style
Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.
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