Adzuna

Service Desk Analyst

EXL Service Ltd
Manchester, UK
£30,732 – £30,732
15 days ago
IT Jobs

Skills & Technologies

IT SupportService DeskServiceNowOrganisational Skills

Job Description

The Service Desk Analyst plays a critical role in delivering high-quality IT support to service users, internal stakeholders, and suppliers. This position requires expertise in managing ticketing systems such as Remedy and ServiceNow , troubleshooting technical issues, and ensuring effective incident resolution—either directly or through supplier coordination. The ideal candidate will have strong organisational skills, a deep understanding of Smart Metering Networks , and the ability to analyse…

Company & Role Analysis

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Likely perks
Private MedicalPension25+ Days HolidayStock OptionsLearning BudgetFlexible Hours
Culture & working style

Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.

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