Service Charge Accountant | Offboarding Specialist

Service Charge Accountant | Offboarding Specialist • Rendall & Rittner • £Competitive • Home Based

ROLE OVERVIEW

We are looking for a highly organised and detail-focused Service Charge Accountant | Offboarding Specialistto join our Client Accounting team.

This role plays a key part in managing the financial offboarding process for residential property portfolios, ensuring smooth and compliant transitions between managing agents.

You will take ownership of the end-to-end financial handover process for assigned properties, working closely with internal departments, clients and external stakeholders to ensure accurate financial reporting, timely reconciliations and minimal post-handover queries.

This is an excellent opportunity for someone with strong service charge accounting experience who enjoys process management, stakeholder engagement and working within a fast-paced environment.

ROLE EXPECTATIONS

This role requires strong reconciliation skills, excellent attention to detail and the ability to manage multiple priorities simultaneously.

You will be expected to work to strict deadlines while maintaining accuracy across financial records, client balances and reporting.

The successful candidate will be proactive, solutions-focused and confident communicating with a wide range of stakeholders both internally and externally.

WHAT SUCCESS LOOKS LIKE

You’ll be successful in this role if

Financial offboarding processes are completed accurately and on time

Handover queries are minimised through strong preparation and organisation

Client money transfers and reconciliations are completed compliantly

Stakeholders receive clear communication and high levels of support

Process improvements are identified and implemented effectively

Internal teams trust your attention to detail and technical capability

HOW YOU’LL SPEND MOST OF YOUR TIME

Most weeks, you’ll be

Managing the end-to-end financial offboarding process for assigned properties

Preparing final reconciliations and handover reporting

Managing client money transfers and audit trails

Liaising with property managers, clients and incoming agents

Resolving financial discrepancies and responding to queries

Monitoring accounts payable and receivable linked to offboarding properties

Maintaining accurate financial records and system updates

Supporting process improvements across the business migration function

Providing guidance and mentoring to junior offboarding assistants

WHO THIS ROLE IS FOR

This role suits someone who

Has strong service charge or property accounting experience

Enjoys working in a structured, process-driven environment

Can confidently manage multiple deadlines and priorities

Communicates professionally with clients and stakeholders

Has excellent attention to detail and organisational skills

Takes ownership and works proactively to resolve issues

EXPERIENCE THAT HELPS

Service charge or property accounting experience

Strong reconciliation experience

Understanding of TPI guidelines and Right to Manage processes

Advanced Excel skills

Knowledge of accounting systems such as Propman

Strong stakeholder management experience

Accounting qualification or qualified by experience advantageous

WHAT WE OFFER

Competitive salary, aligned to experience

Discretionary bonus

Hybrid working

25 days holiday plus bank holidays

Private medical insurance, life assurance and enhanced family leave

Fully funded training and professional development

Paid sabbaticals as a loyalty reward

Pension scheme and employee assistance programme

Discounts across travel, retail, fitness and entertainment

ABOUT RENDALL & RITTNER

Rendall & Rittner is one of the UK’s most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo.

We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year.

HOW WE HIRE

Initial conversation with our talent team

Interview focused on technical capability, organisation and stakeholder management

We aim to complete the process within two to three weeks and communicate clearly throughout.

INTERESTED?

Apply with your CV.

All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.