Senior Data & Insight Analyst

Department: Data and Information

Location: London (Greenford, West London OR Stratford, East London), or Manchester, or Leeds campus

Type of Contract: Permanent

Working Pattern: Full Time - 40hrs Per Week

Salary Information: Competitive

GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more.

Our Vision: Changing lives through education.

ROLE PURPOSE

As a Senior Analyst you will report to the Data and Business Intelligence Manager. The Data and Information team is responsible for centralised reporting at Global Banking School. The team supports internal and external reporting, providing data and analytics to senior management to aid business decision making. It also supports business operations is daily tasks and KPI reporting.

As Senior Data & Insight Analyst, you’ll play a crucial role in delivering high quality data and insights that support the performance and objectives of GBS. You will provide timely and accurate reports to the business ensuring compliance with regulatory requirements.

ROLE and RESPONSIBILITIES

Play a significant role the data team in managing new data projects from end-to-end, representing the data team in gathering requirements through to developing and implementing new reports.

Engage with stakeholders to validate their requirements, review policies/procedures and present solution options

Challenge the “Status Quo” continually seeking more efficient ways to drive meaningful actions and improvements

Extract, prepare and collate raw data from multiple internal and external sources and analyse, interpret and edit data to produce customised reports.

Manage and develop the delivery of interactive products including interactive dashboards, analytical tools, as well as statistical analysis and insight.

Lead the team to design and implement surveys across the organisation and complete the analysis of survey outcomes.

Responsible for monitoring data quality, data integrity and data governance

Develop reports for internal and external audiences using appropriate reporting tools, including Excel and Power BI

Work with and support colleagues across the organisation, building new & improving the existing data dashboards, graphs and visualisations.

Maintain a good understanding of relevant policy and legislation in relation to information governance, security, and compliance

Essential Skills and Experience

A good degree in a numerate subject

Detailed knowledge of statistical techniques and data modelling

Profound understanding of relational database architecture and querying methodologies.

Experienced of handling and amalgamating diverse data-sets from various sources.

Demonstrated expertise in T-SQL for data querying and transformation.

Confidence in building relationships with internal and external stakeholders, with the ability to communicate complex data capability in a way which fully engages them in the services the Data and Information team provide

Extensive experience in creating reports using Power BI and proficiency in utilising DAX.

Experience of coaching and mentoring, with a willingness to share knowledge and skills

Desirable

Experience working in Higher Education

Strong knowledge of Python

Strong knowledge of Machine Learning

What We Offer

25 days annual leave, plus 8 public holidays

1-day extra leave per year of service, up to a maximum of 5 days

Workplace pension scheme

Tuition reimbursement for career development courses

Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more

Perks@Work discounts platform, wellbeing centre and much more

Reward and recognition programme

£500 award employee referral scheme

Discretionary annual performance bonus

GBS supported my development by enrolling me in an external Leadership and Management course, which equipped me with the tools to drive my team towards continued growth and success. Before joining GBS, I did not envision myself as a manager, but I have now found my passion in leadership. — Ebony Bates (Professional Services Employee)

GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.