Sales Team Leader

Are you an experienced Sales Team Leader, Contact Centre Team Leader or Customer Service Team Leader looking for your next challenge? I am working with a client to recruit an Internal Sales Team Leader to manage and develop a high-performing sales team based in Normanton. This is a hands-on leadership role where you'll coach, motivate and support a team, with plans for future growth. What you'll be doing

Leading, coaching and developing an internal sales team

Conducting regular 1-2-1s and performance reviews

Monitoring KPIs and team activity

Carrying out call listening and quality monitoring

Supporting the team in identifying sales opportunities

Driving customer retention and account growth

Ensuring CRM and internal systems are updated accurately

Developing product knowledge across the team

Supporting the achievement of sales and profitability targets

What we're looking for

Previous experience managing a sales, contact centre or customer service team

Strong coaching and people development skills

Experience managing KPIs and performance targets

Excellent communication and leadership abilities

Comfortable working across multiple systems and CRM platforms

Commercial awareness and a proactive mindset

What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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