Sales Operations Analyst, Wolt for Work (m/w/d)

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

What you’ll be doing

Lead and deliver strategic operational projects that improve scalability, efficiency, and execution across the Wolt for Work business.

Own and manage key recurring operational programs, including the monthly commission payout cycle

Implement and maintain tools and systems that best support our scaling requirements (e.g. Apollo and Salesforce).

Monitor and optimize the sales pipeline to ensure a healthy customer flow and improve lead generation in both quality and quantity.

Collaborate with Product and Marketing teams to align sales processes and reporting tools with data.

Understand the impact of the sales team’s activities and improve operational transparency through the implementation and management of our CRM and reporting tool stack.

Create and maintain documentation, playbooks, and training programs to support team effectiveness

Jointly develop and manage sales resources with Product Marketing, including sales materials, updates on new features, training materials, and customer onboarding materials.

Our humble expectations

2–3 years of experience in Sales Operations, Revenue Operations, or a related analytical role.

Hands-on CRM experience (Salesforce, Pipedrive) — report and dashboard building, data management, and ba