Sales & Marketing Manager

Sales & Marketing Manager (Operations Focus)

Salary: £50,000-£55,000

Job Type: Permanent

Location: Stourport (with travel as required)

Hours of work: 7.00am to 4:00pm (30 Minutes lunch) Monday to Thursday, 7.00am to 1.00pm on Fridays.

Job Overview

We are seeking a proactive and commercially minded Sales & Marketing Manager to take ownership of the day-to-day management and performance of our sales function.

This role is less about direct selling and more about ensuring the sales team operates effectively, consistently, and to a high standard. You will play a key role in improving systems, driving accountability, implementing KPIs, and supporting business growth through structured management and marketing activity.

The successful candidate will also contribute to marketing initiatives, including social media presence and exhibitions, helping strengthen our brand within the conveyor and materials handling industry.

Responsibilities and Duties

Key Responsibilities

Sales Operations & Team Management

Oversee the day-to-day running of the sales department

Ensure consistent standards in customer communication, CRM usage, and reporting

Support and guide the sales team to improve performance and efficiency

Introduce structure, discipline, and best practice into daily sales activities

Work closely with the Sales Director to align team performance with company objectives

Performance & KPI Management

Design and implement clear, measurable KPIs across the sales function

Monitor performance and provide regular reporting and insights

Link KPIs to structured bonus and incentive schemes

Identify performance gaps and implement improvements

Systems & Process Improvement

Review existing systems and workflows to identify inefficiencies

Implement improvements to CRM usage, reporting processes, and data quality

Drive better use of sales data to support forecasting and decision-making

Ensure accurate and meaningful capture of customer and market intelligence

Marketing & Brand Support

Support and coordinate social media activity (LinkedIn, etc.)

Assist in planning and organising industry exhibitions and events

Work with internal stakeholders to ensure consistent brand messaging

Identify marketing opportunities to increase visibility within key sectors

Customer & Industry Engagement

Occasionally travel to visit customers and support key relationships

Represent the business professionally within the industry

Gain an understanding of customer needs, market trends, and opportunities

Skills & Experience Required

Essential

Experience managing or coordinating a sales function or similar operational role

Strong organisational and communication skills

Experience with reporting, data analysis, and performance tracking

Ability to introduce structure, processes, and accountability

Confident working with CRM systems and sales data

Professional, confident personality with the ability to engage internal teams and customers

Desirable

Experience within conveyor systems, manufacturing, or engineering environments

Understanding of technical products and B2B sales processes

Experience implementing or managing KPIs and incentive schemes

Exposure to marketing activities, particularly social media and exhibitions

Experience organising or attending trade shows

Personal Attributes

Proactive and solutions-focused

Comfortable working in a technically biased environment

Strong attention to detail and process

Commercially aware with a practical mindset

Positive, approachable, and able to influence others

Willingness to travel as required

What We Offer

Opportunity to play a key role in shaping and improving the sales function

A growing and technically driven business environment

Scope to influence systems, processes, and team performance

Opportunities for customer engagement and industry exposure

Summary

This is a great opportunity for someone who enjoys bringing structure, clarity, and performance improvement to a sales team, while also contributing to marketing and business growth. Industry experience is beneficial, but the right mindset, organisation, and ability to drive standards are more important.