Sales Administrator

Sales Administrator

£30,000 per annum

Birmingham

Monday – Thursday, 8.30am – 5pm and Friday, 9am – 12.30pm

Our client a leader in their field is now seeking a Sales Administrator to support in the development of new partners to ensure the continued expansion of the UK market

Key Roles and Responsibilities

Be the key point of contact for customers, keeping them informed and answering queries about their orders

Track customer orders through the factory and update customers on progress and delivery dates

Enter, update and maintain customer orders accurately on the system, including any changes or amendments

Work closely with internal teams to chase parts, resolve issues and keep orders moving as planned

Prepare despatch paperwork and support the shipping of finished parts to customers

Update customer information in our CRM & ERP.

Maintain market & competitor knowledge.

Maintain up to date product knowledge & competitor awareness which will enable you to offer alternative products when necessary

The ideal candidate will possess the following experience.

Sales Administrator, Account management or Internal account management background.

Enthusiastic and willing to learn new skills and work within a small, fast paced company.

Excellent written and verbal communication skills required.

Proficient in Office 365/Excel.

Confident communicator both internally with the team and externally with your managed accounts.

Proactive, organized, great time and work-load management to prioritize tasks and actions.