Sales Administrator

Sales Administrator Wetherby £26,000 per annum Permanent

Elevation Recruitment Group are currently working with a successful and growing business who are looking to appoint a Sales Administrator to join their team in Wetherby.

This is a great opportunity for someone with experience in sales administration, customer service or order processing who enjoys working in a busy environment and wants to develop their career within a successful organisation.

The role will involve supporting customers throughout the sales and order process, managing enquiries, coordinating orders and working closely with internal teams and couriers to ensure a smooth and efficient service.

Key Responsibilities

Process and manage customer orders accurately and efficiently

Act as a key point of contact for customers, handling enquiries and providing updates

Respond to queries relating to orders, deliveries, products and services

Liaise with couriers and internal teams to resolve issues and delays

Monitor orders and ensure customers are kept updated throughout the process

Maintain accurate customer information and update the CRM system

Build strong relationships with customers and provide a high level of service

Provide general sales administration and support to the wider team

Work collaboratively with colleagues to ensure orders are processed and delivered on time

About You

The successful candidate will ideally have

Previous experience in sales administration, customer service, order processing or a similar role

Excellent communication and relationship-building skills

A confident and professional telephone manner

Strong attention to detail and good organisational skills

The ability to work effectively in a busy, fast-paced environment

A positive, proactive and flexible approach

Previous CRM experience would be advantageous, although not essential

What's on Offer

£26,000 per annum

Permanent position

Friendly and supportive working environment

Full training and development provided

Opportunity to join a successful and growing business

Excellent opportunity to develop your career

If you have experience in sales administration, customer service or order processing and are looking for a new opportunity in Wetherby, we'd love to hear from you.