Sales Administrator

Sales Administrator Full Time or Part Time

Job Type: Full-time Monday – Friday 9:00 – 17:00 (Home working on a Friday) will consider part time

Location: Dewsbury

Salary: £26,000 - £28,000

Reed is recruiting on behalf of an established Manufacturer based in Dewsbury, our client is looking for a Sales Administrator to play a crucial role in supporting our sales team. This position involves ensuring smooth coordination of activities, efficient processing of orders, and providing exceptional service to both customers and internal stakeholders.

The ideal candidate will combine administrative accuracy with strong communication and organisational skills to help drive overall sales effectiveness.

Day-to-day of the role

Process sales orders, quotations, and invoices accurately and in a timely manner using the system sage

Maintain and update customer records, pricing lists, and product information in CRM and internal systems

Update customers with delivery dates and times

Support the onboarding of new customers, including account setup and documentation.

Coordinate with logistics, finance, and operations teams to ensure order fulfilment and smooth delivery timelines

Act as the first point of contact for customer enquiries relating to orders, pricing, availability, and delivery status

Resolve customer issues or escalate them to the appropriate internal teams

Build strong, positive relationships with customers to enhance sales opportunities and retention

Monitor stock levels and liaise with purchasing teams where required.

Required Skills & Qualifications

Previous experience in a sales support, sales administration, or customer service role

Strong organisational and time-management skills with the ability to prioritise tasks effectively

Excellent communication skills (written and verbal)

High attention to detail and accuracy in data entry and documentation

Proficiency in Microsoft Office (Excel, Outlook, Word) and CRM systems

Working Conditions

Office-based/hybrid (work from home on a Friday) Will consider Part time