Sales Administrator

Are you confident using Microsoft Word, Excel and Outlook? Have you previously supported a sales or purchasing team and worked with a CRM system? Do you enjoy being the organised, reliable point of contact who keeps enquiries and orders moving smoothly? If so, our client would love to hear from you.

Bovill & Boyd is a well-established and growing business, and they're looking for an experienced Administrator to join their busy, friendly team in East Kilbride. This is a hands-on, office-based role where your attention to detail, communication skills and ability to follow structured processes will really matter.

You will play a key part in supporting customers and suppliers, ensuring enquiries and orders are processed accurately and efficiently using Microsoft Office and a bespoke CRM system. You'll be fully supported by experienced colleagues who are committed to delivering excellent customer service.

Key Responsibilities

Managing shared inboxes and responding to enquiries promptly

Supporting customers and suppliers by phone and email

Processing enquiries, quotations and sales orders

Ensuring customer requirements are fully understood, and delivery dates can be met

Maintaining accurate and up-to-date records within the CRM system

Filing and managing order-related documentation

Monitoring stock levels and ordering standard items when minimum levels are reached

Following up on quotations to support sales activity

Assisting with additional administrative tasks as required

What They're Looking For

Proven experience in an administrative role, ideally within a sales or purchasing environment

Previous experience using CRM systems

Strong working knowledge of Microsoft Word, Excel and Outlook

Excellent written and verbal communication skills

Highly organised with strong attention to detail

Able to work independently while also being a supportive team player

Ability to commute reliably to G75 0YY (own transport preferred)

What's in It for You

Access to a profit/bonus scheme after your first full financial year

Pension scheme (after 3 months)

Flexitime (after 3 months)

Free on-site parking

Supportive team environment with structured processes and training

100% office-based (East Kilbride)