KeyStep

Revenue Operations Manager, Post Sales (EMEA)

Vanta
London, UK
about 8 hours ago
full-timehybridRevenue

Skills & Technologies

CScalabilitySaaSGTMStakeholder ManagementProcess ImprovementStrategyAccountingForecastingAccount ManagementSalesSales OperationsCustomer RetentionCustomer SuccessQBRReportingLeadershipBusiness AcumenOperational PlanningPerformance Analysis

Job Description

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.

As a Revenue Operations Manager supporting Vanta’s EMEA Post Sales organisation, you will play a critical role in driving operational excellence across our renewals, expansion, and customer retention business in the region. This role is focused on partnering directly with EMEA Account Management and Customer Success leadership to scale post-sales operations, improve forecasting rigor, drive operational consistency, and support strategic initiatives that help accelerate net revenue retention across EMEA.

You will act as a strategic and operational partner to regional leadership, helping the business scale efficiently while improving visibility into performance, pipeline health, customer retention trends, and operational execution. This individual will work cross-functionally with GTM Operations, Systems, Analytics, Finance, and global post-sales leaders to identify opportunities for process improvement, operational scale, and business growth.

This is a hybrid role with Tuesday-Thursday in office to collaborate in person. Some quarterly travel expected between both Dublin/London offices to support both the AM and CS teams.

What you’ll do as a Revenue Operations Manager, Post Sales Strategy & Operations (EMEA) at Vanta:

- This is an individual contributor role today, with the expectation that high performance could lead to building out a small team over time as the business needs evolve

- Serve as the primary strategic and operational partner to EMEA Post Sales leadership across Account Management and Customer Success

- Own regional forecasting support and pipeline governance across renewals, expansions, churn, and retention motions

- Drive operational cadences and business rhythms, including forecast reviews, pipeline inspections, QBR support, and performance analysis

- Analyze regional business performance and identify trends across retention, expansion, churn, ASPs, attainment, and productivity metrics

- Build and maintain dashboards, reporting, and operational frameworks that improve visibility into EMEA business health and performance

- Partner closely with Systems, Analytics, Finance, and global GTM Operations teams to improve workflows, automate processes, and enhance scalability

- Support territory planning, account segmentation, book management, and operational planning initiatives across EMEA

- Identify operational inefficiencies and proactively drive process improvements that improve team effectiveness and customer outcomes

- Partner with front line managers and leadership teams to reinforce operational consistency, forecasting accuracy, and process adherence

- Support strategic initiatives tied to post-sales growth, retention, customer lifecycle management, and organizational scale

- Act as a trusted advisor to regional leadership by delivering actionable recommendations grounded in data and operational insights

- Help align global post-sales operational strategies while accounting for regional business nuances within EMEA

How to be successful in this role

- At least 4+ years of proven experience in Revenue Operations, Business Operations, Strategy & Operations, or GTM Operations within a high-growth SaaS environment

- Strong business acumen and understanding of SaaS post-sales motions, including renewals, expansion, churn mitigation, and net revenue retention

- Experience supporting international or regional GTM organizations, preferably within EMEA

- Strong analytical and problem-solving capabilities with the ability to turn ambiguous business challenges into actionable recommendations

- Excellent stakeholder management and c

Company & Role Analysis

JobSeeker+
Likely perks
Private MedicalPension25+ Days HolidayStock OptionsLearning BudgetFlexible Hours
Culture & working style

Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.

Market salary range

£45,000 – £60,000 (Glassdoor, Levels.fyi, 2025)

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