Site Reliability Engineer
About us GoCardless is a global bank payment company. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect…
Job Title: Reliability Engineer
Location: Smart parc, Spondon, Derby DE21 7HW
Shift: Suez Shift Pattern rotating days and nights, 0600-1800 and 1800-0600.
● 70% off HelloFresh or Green Chef boxes ● Company pension scheme ● Gym membership ● Bupa private medical insurance (including dental & family cover options) ● Mental health first aiders and an employee assistance programme ● Nursery support scheme ● Cycle to work scheme ● Group Life Assurance
Play a key part in supporting our Employee Resource Groups: FreshVets, Black Heritage Network, NEU Network (Neurodiversity), GET (Gender Equality Team) and FreshPride
As a Reliability Engineer, you will be responsible for ensuring the maintenance, repairs, and improvements of both automated and non-automated systems on-site. The Reliability Engineer will work to ensure maximum uptime and reliability of equipment while actively participating in both preventive and reactive maintenance tasks. This role will also support automation systems, including conveyance and facilities equipment.
Hands-On System Monitoring & Repair: Actively monitor, troubleshoot, and repair systems to provide a high level of equipment availability.
Preventive Maintenance & Inspections: Perform routine maintenance on automation, robotics, and control panels.
Troubleshooting & Escalation: Diagnose and address issues in out-of-service equipment; escalate complex issues as necessary.
Documentation: Record all work in the Computerized Maintenance Management System (CMMS) and ticketing systems as appropriate.
Contractor Collaboration: Work with contractors to ensure projects are completed to specification, addressing performance issues as needed.
Project & Ad Hoc Engineering Tasks: Participate in cross-functional projects as required.
Predictive & Preventative Maintenance: Engage in predictive maintenance activities to maintain machine uptime for operational need
Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.
£45,000 – £60,000 (Glassdoor, Levels.fyi, 2025)
About us GoCardless is a global bank payment company. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect…
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