Site Reliability Engineer

About us

GoCardless is a global bank payment company. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect and send payments through direct debit, real-time payments and open banking.

GoCardless processes US$130bn+ of payments annually, across 30+ countries; helping customers collect and send both recurring and one-off payments, without the chasing, stress or expensive fees. We use AI-powered solutions to improve payment success and reduce fraud. And, with open banking connectivity to over 2,500 banks, we help our customers make faster, more informed decisions.

We are headquartered in the UK with offices in London and Leeds, and additional locations in Australia, France, Ireland, Latvia, Portugal and the United States.

At GoCardless, we're all about supporting you! We’re committed to making our hiring process inclusive and accessible. If you need extra support or adjustments, reach out to your Talent Partner — we’re here to help!

And remember: we don’t expect you to meet every single requirement. If you’re excited by this role, we encourage you to apply!

Platform Engineering at GoCardless

The Platform Engineering team is a unified, globally distributed team. We are currently located in London, Riga, and Lisbon.

We work with all other engineering teams to empower them to build, release, run and scale their products.

We operate with a strong focus on both strategic project delivery and operational excellence.

Our work is a balance of

Project Delivery: Building new platform components, from initial design to deployment.

Operational Support: Ensuring the health and stability of our systems through on-call rotations and incident management.

Business as Usual (BAU): Continuous maintenance, improvements, and support for audits and compliance.

Tech stack and tools

Python, Ruby, Golang;

Terraform;

Atlantis

AWS, GCP;

Kubernetes, GKE;

Github, GitHub Actions, ArgoCD;

Grafana, Prometheus;

Datadog

What excites you

We use a wide range of technologies, and will never expect you to have experience with all of them. We do hope that you are enthusiastic about the infrastructure space and the impact your work can have on others. To enjoy this work you’ll be excited by:

Building and maintaining automation of new and existing infrastructure;

Appreciate and believe in building easy-to-understand and maintain tools to solve problems;

Automating operational tasks to eliminate toil using your software development skills and experience;

Ensuring that systems are safe and secure against cybersecurity threats;

Working closely with software engineers and data scientists;

Being involved in the technical design of architecture and making technical decisions;

Cloud-first engineering;

Ongoing opportunities to further develop your skills;

Care about working with people who share the same values as you and who will continually push you to grow.

What excites us

Experience with at least one programming language such as Python, Ruby, Golang etc.;

Experience with IaC tooling, such as Terraform;

Previous experience with Terraform automation toolings such as Terragrunt or Atlantis will be considered an advantage;

Experience with cloud computing providers such as AWS or GCP;

Experience with containerized applications;

Previous experience with container orchestration such as Kubernetes and GKE will be considered an advantage;

Experience with CI/CD tooling such as Github, GitHub Actions, ArgoCD, etc.;

Experience working with monitoring tooling such as Grafana, Prometheus, etc.;

Experience with relational databases and other datastores, especially around high availability and performance optimisation;

Awareness of DevOps and Agile principles;

Fluency in English;

Excellent teamwork and communication skills.

Base salary range: £78,400 - £117,600

Base salary ranges are based on role, job level, location, and market data. Please note that whilst we strive to offer competitive compensati