Product Manager - Dynamics 365 CE / CRM

Product Manager - Dynamics 365 CE / CRM We are looking for a Product Manager to join our growing product team and help shape the future of our end-to-end property transaction platform.

This is a hands-on role where you will own and drive product areas end-to-end across a multi-sided marketplace connecting buyers, sellers, estate agents, and financial services. You will play a key role in defining and delivering seamless, data-driven customer and partner journeys across a complex and fast-moving PropTech environment.

We operate within a modern Microsoft ecosystem where Dynamics 365 CE is a core platform capability, alongside tools such as Acre and integrated Power Platform services. Experience with either Dynamics 365 or Acre is highly desirable, particularly within regulated or transactional industries such as real estate or financial services. Key Responsibilities

Own and drive theproductroadmap for key areas of the platform, including

Customer acquisition and onboarding journeys

Property search and transaction flows

Lead management and CRM processes

Mortgage and conveyancing workflows

Estate agent and partner tools

Translate business objectives and customer needs into clear product requirements, user stories, and acceptance criteria

Work closely with engineering, design, data, and commercial teams to deliver high-quality, scalable product features from concept through to launch

Use data, analytics, and user research to identify opportunities, define success metrics, and prioritise the product backlog

Design and run experiments (A/B testing, funnel optimisation) to improve conversion, engagement, and operational efficiency

Manage stakeholders across both consumer-facing and partner-facing sides of a complex marketplace

Continuously identify friction points in the property transaction journey and design solutions to simplify and automate processes

Contribute to overall product strategy in a fast-scaling, product-led environment

Required Skills & Experience

2-5+ years' experience in Product Management or a similar product-focused role

Experience working on consumer-facing digital products, marketplaces, or transactional platforms

Strong understanding of product analytics, experimentation, and data-driven decision-making

Proven ability to work cross-functionally with engineering, design, and commercial teams

Experience managing complex, multi-stakeholder or multi-sided platforms

Comfortable working in a fast-paced, high-growth environment with end-to-end ownership

Experience with Dynamics 365 CE, Acre, or similar CRM platforms

Nice to Have

Experience in PropTech, FinTech, marketplaces, or regulated transactional industries

Exposure to mortgage, conveyancing, or financial services workflows

Experience scaling early-stage or high-growth product teams

What We Offer

Opportunity to shape a category-defining platform in the UK property space

High ownership and direct impact on product direction

Fast-moving, collaborative, product-led environment

The chance to simplify one of the most complex consumer journeys in the UK

Exposure to a modern Microsoft ecosystem including Dynamics 365 and Power Platform