Principal Product Manager, Loyalty & Referrals

Work with HelloFresh in Warsaw and its HelloTech organisation, HelloFresh’s global technology backbone with more than 1000 people, building the digital products that power our end-to-end food experience. From meal kits and ready-to-eat meals to specialty offerings like pet food and premium meat & seafood, HelloTech creates the platforms that bring tailored food solutions to millions of customers every month.

Our subscription-based, direct-to-consumer model relies on technology at every step, from customer-facing apps and personalization logic to pricing, forecasting, supply chain optimization, and initiatives that help reduce food waste. While our brands operate independently to serve distinct customer needs, they are united by shared platforms, data, and operational excellence built by HelloTech.

HelloTech works in autonomous, cross-functional alliances, each owning a specific product or domain end to end. By working with our Warsaw office, you will help shape scalable, data-driven products used across our markets, working with a modern tech stack and international teams to continuously improve how people discover, order, and enjoy HelloFresh’s products, today and in the future.

About the role: What's in the Box

HelloFresh's Loyalty & Referrals tribe accounts for two of the most strategic levers in the business: deepening relationships with existing customers and establishing channels for those customers to bring in new ones. A Principal Product Manager is required to anchor the loyalty program and partner across the tribe's broader work on referrals and virality.

The loyalty program is a points-based program where customers earn rewards for meaningful actions. Because it can attach points to any customer behavior, it is one of HelloFresh's most strategically important products and a lever for every product or commercial strategy pursued.

The role also involves collaborating alongside the team leading the referrals program, one of HelloFresh's most important