Principal Analyst, Sales Compensation Systems and Reporting

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

What is the Role

To support our continued growth and build a best in class Global Sales Compensation organization, we are looking for a Systems and Reporting Principal Analyst, Sales Compensation to join our team!

We will look to you to drive accuracy and efficiency in our sales compensation processes and reporting. Above all, this role will care and ensure our growing global sales organization, its leaders, have a best-in-call commissions process with white glove treatment while meeting Elastic’s scaling business needs as they change.

If you are passionate about driving business results and you are looking for an opportunity with a dynamic, fast-paced organization focusing on automations and scalability and be part of a distributed team, this could be a great fit.

What You Will Do

Develop, implement and maintain automated solutions within Xactly system to optimize performance and efficiency

Find opportunities for process improvements and system enhancements to reduce manual intervention and errors

Working closely with internal partners (such as: Sales Operations, IT, Accounting and Internal Audit) to analyze plan design requirements, ensure system changes meet business needs, plan and perform UAT testing for IT development work performed in Xactly ensuring full accuracy of Xactly system calculation

Document and communicate test results, and coordinate with IT and other teams to address any issues

Xactly system administration (statement creation, compensation plan template creation, population setup, credit loads, compensation plan release) as needed

Build, test and distribute Xactly Analytics and ad-hoc reports on sales compensation metrics and performance

Apply advanced Excel skills to analyze data, identify trends, and deliver actionable insights

Identify and drive process improvements by providing key inputs during process standardization during fiscal year

Deliver training and support to end-users on system functionalities and processes

What You Will Bring

5+ years of work experience with Xactly Incent and Analytics commission software, plus a working experience with Salesforce, Workday, ServiceNow

5+ years of work experience in Sales Compensation / Operation / Analytics area (knowledge of sales compensation process, year-end and month close activities)

Strong proficiency with Excel and attention to detail

Confirmed experience in design and execution user acceptance testing (UAT) and system implementation projects

Superb communication and engagement skills

Strong analytical and reasoning skills, a proven professional experience in content creation, data analysis & reporting

Comfortable with fast pace environments and desire to own, re-build, improve upon existing processes

Standout colleague who can partner well across various teams but also able to work independently

Highly collaborative style and the ability to adjust on the fly to new demands with a sense of urgency

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have pa