KeyStep

PR & Communications Manager (16 month fixed term contract)

Monzo
London, UK
about 3 hours ago
full-time

Skills & Technologies

SOLIDStrategySocial MediaPRCustomer ServiceMakeBenefitsReporting

Job Description

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

📍London | 💰£68,000 - £80,000 + incentive rewards tied to your performance + Benefits | Hear from the team ✨

⭐ About the role

We're looking for a brilliant PR and Communications Manager (16 month fixed term contract) who is passionate about their work and about what Monzo is doing.

You'll play a key role in a busy press and communications team and support in building on Monzo’s reputation as a trusted digital bank that is growing at pace on the back of a strategy that has its customers at the heart.

Reporting to a Senior PR and communications manager, you'll be supporting the execution of the trust strategy that brings together everything from launching the latest industry-first products, to consumer campaigns around scams or raising awareness about how we protect our most vulnerable customers. You’ll be an ambassador for communicating brilliantly, and for obsessing about our customers and our mission. You’ll be hands-on and part of a busy press office that manages a range of topics and issues. You'll be an excellent communicator who can thrive in a fast-paced environment and someone who has solid experience managing media.

🔑You’ll play a key role b

Company & Role Analysis

JobSeeker+
Likely perks
Private MedicalPension25+ Days HolidayStock OptionsLearning BudgetFlexible Hours
Culture & working style

Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.

Market salary range

£45,000 – £60,000 (Glassdoor, Levels.fyi, 2025)

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Working at Monzo

Monzo aims to foster an inclusive, caring, and empathetic workplace culture, prioritizing problem-solving for customers. The company promotes an open, collaborative environment, entrusting employees with flexible working hours and autonomy. They are committed to diversity and inclusion, striving to ensure every team member feels a sense of belonging and can perform their best work.

Perks

Remote WorkingFlexible HoursPensionLearning BudgetParental LeaveMental Health SupportLife Insurance25+ Days Holiday

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