People Operations Specialist, Singapore (6 Month Contract)

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.

Available Location: Singapore

Role summary

We are seeking a People Operations Specialist for a 6-month contract to support day-to-day HR operations with a strong emphasis on process automation, AI-assisted workflows, and scalable service delivery. Partnering closely with People Operations Manager, Specialists and cross-functional teams, you will execute core administrative tasks while actively identifying, testing, and implementing efficiency gains to reduce manual effort and improve data quality across the team.

What this role will do

Core Operations & Service Delivery

Support end-to-end employee lifecycle processes, including onboarding, internal transfers, organizational changes, and offboarding, ensuring a positive experience for employees throughout the APJC region.

Maintain high data accuracy across HR systems, complete transactions with strict attention to detail, and escalate complex exceptions appropriately.

Collaborate with internal stakeholders across the regions to ensure consistent and timely execution of HR processes.

Automation & Continuous Improvement

Identify repetitive, manual tasks across People Operations workflows and leverage AI tools, automation, and templates to improve turnaround times.

Assist in testing, validating, and refining new automation opportunities and AI-driven solutions.

Monitor, track, and analyze operational data to identify process bottlenecks and recommend continuous improvement initiatives.

Process Standardization & Knowledge Management

Standardize and maintain SOPs, knowledge base content, templates, and onboarding checklists.

Develop self-service resources and clear communications that enhance the overall employee experience.

Requirement

Relevant experience in HR operations, shared services, or similar administrative support roles.

Highly organized with strong attention to detail, excellent problem-solving abilities, and effective time management skills.

Proficient in working with data and skilled in Excel or Google Sheets for analysis and reporting.

Customer-focused mindset with a genuine passion for supporting colleagues and delivering exceptional service.

Effective communicator, able to clearly articulate information both verbally and in writing to employees across the APJC region.

Adaptable and thrives in a fast-paced, dynamic environment, with the ability to manage shifting priorities efficiently.

Familiarity with Workday or Zendesk would be