People Operations & Payroll Assistant

People Operations & Payroll Assistant

About the team

At SumUp, our People Operations & Payroll team is the engine behind a smooth and reliable employee experience. We manage the full employee lifecycle — from onboarding and contract changes through to offboarding — while supporting accurate and timely payroll across Southern Europe.

In France, recurring operational work is growing across employee lifecycle administration, field sales hiring and payroll coordination. You’ll join a hands-on, detail-driven team where operational excellence and employee care go hand in hand.

The role

This is a Working Student position supporting the People Operations & Payroll team in France. You’ll take ownership of recurring administrative and payroll support tasks, help keep our data accurate and up to date, and make sure employees and managers get timely, clear support.

This is a great entry point into HR and payroll operations for someone who is organised, reliable, and eager to build real expertise in a fast-moving environment.

What you’ll do

Payroll support

Help to collect, and organise payroll input data ahead of monthly deadlines

Support follow-up with external payroll and benefits providers where relevant

Help maintain accurate payroll records and flag missing information or discrepancies

HR administration & employee lifecycle

Prepare, update, and archive employment contracts and employee documentation

Support onboarding, contract changes, and offboarding processes — ensuring data accuracy and completeness at every step

Assist with benefits administration where needed

Employee support & ticket handling

Respond to routine employee and manager queries via internal systems and email with clarity and care

Manage open tickets and follow up, escalating more complex cases when needed

Data management & process improvement

Maintain and update employee data in HR systems and Excel / Google Sheets trackers

Perform regular data checks and keep Notion pages and interna