Lettings Manager

Job Description We are looking for Lettings Manager for our Cobham office. Our employees are meticulous, highly professional and well-trained, with a thorough understanding of the property market in their local area. We have a track record of success in marketing at a national and international level, with over half of our business coming through referral and recommendation. Trusted for Generations, we have specialised in lettings residential property in London and South of England for 150 years.

About the role

Identifying business opportunities and create self-generated appointments.

Participating in exceeding branch target on property appraisals, instructions, lets and other KPIs in line with branch business plan.

Conducting quality Market Appraisals and win instructions in line with the company standard conversion rate.

Arranging, organising and conducting viewings and letting properties.

Managing and maintaining an accurate applicant database.

Maintaining regular contact with Landlords and applicants and noting all correspondence and communications.

Facilitating a let through to move in.

Assisting with business generation.

Various ad-hoc administration office duties.

Maintaining goodwill, establishing trust and building long lasting relationships with clients.

Working collaboratively across all departments and referring business where necessary.

Skills and experience

Excellent organisational and prioritisation skills

Excellent written and oral communication skills

A professional, positive, ambitious and enthusiastic approach

A strong customer focus

Desire to meet and exceed targets

Self-motivation with a `can do` attitude - High accuracy and attention to detail

Ability to work on your own as well as in a team

Intermediate MS Word, Excel, & Outlook skills

Arithmetic and English competence

Full UK driving licence

Why Join Us?

At John D Wood & Co., your career matters. We’re proud of our welcoming culture, supportive leadership, and award-winning training. Whether you want to progress within administration or develop within the business down the line, we’ll help you shape a future that excites you.

Here’s what’s in it for you

Structured induction & ongoing training — online, in-branch & classroom

Holiday allowance (starting at 23 days, rising to 30 with length of service)

Exclusive staff discounts through our ‘Perks at Work’ scheme

Additional earning potential through referrals

Career progression opportunities in a trusted, market-leading brand