Adzuna

IT Service Analyst

Pontoon
Edinburgh, UK
£42,000 – £48,000
1 day ago
contractIT Jobs

Skills & Technologies

ITILITSMServiceNowMicrosoft OfficePowerPointExcelService ManagementIT Service ManagementCommunication SkillsVerbal CommunicationDocumentationOrganizational SkillsAttention to Detail

Job Description

Salary: £42,000 - 48,000 per year Requirements: Strong organizational skills with the ability to manage multiple tasks Good written and verbal communication skills, especially in minute-taking Experience with ServiceNow or similar ITSM platforms A keen interest in IT Service Management and a willingness to learn Attention to detail and a methodical approach to documentation Proficient in Microsoft Office (Excel, Word, PowerPoint) Awareness of ITIL principles (ITIL Foundation certification is a …

Company & Role Analysis

JobSeeker+
Likely perks
Private MedicalPension25+ Days HolidayStock OptionsLearning BudgetFlexible Hours
Culture & working style

Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.

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