Internal Sales Executive

Ready to put your sales skills to work in a technical industry? Join our client in Brighouse to win new business, grow customer accounts and help customers find the right solutions.

Internal Sales Executive - Industrial

Brighouse, West Yorkshire

Full-time, permanent

37.5 hours per week

Uncapped bonus scheme

25 days’ annual leave plus bank holidays, increasing with service to 30 days

Our client is a leading provider of high-performance lubricants, specialising in the automotive, industrial and commercial sectors. With over 135 years of expertise, they deliver advanced products and services that drive performance, reliability and sustainability. Their commitment to quality and innovation has made them a trusted name within the industry.

The Role

Our client is looking for an Internal Sales Executive to help drive growth and profitability across its Industrial product range. You’ll combine sales, account management and technical product knowledge to win new business, strengthen customer relationships and recommend solutions that meet their needs.

You’ll work closely with colleagues across Sales, Customer Service, Product Management, Technical, Quality, Health & Safety and Operations to deliver an excellent customer experience.

What You’ll Be Doing

Prospect for new customers and develop new business opportunities.

Build long-term relationships with existing customers through regular contact, including face-to-face visits where required.

Manage and grow existing accounts, protecting margins and profitability while negotiating sales and pricing to achieve commercial objectives.

Use a consultative approach to understand customer needs, carry out site surveys and recommend appropriate products and application-focused solutions.

Work towards agreed sales targets, maintain accurate CRM records and develop a healthy sales pipeline.

Prepare monthly sales forecasts and pipeline information.

Respond promptly to phone and email enquiries, providing product recommendations, troubleshooting support and application guidance.

Monitor competitor activity, product portfolios and industry developments, and attend relevant exhibitions and events as required.

What We’re Looking For

You’ll be a commercially minded sales professional who enjoys building relationships and solving customer problems. You’ll be organised, proactive and comfortable discussing technical products and applications with customers.

At least 2 years’ experience in an internal sales or customer service role, ideally within lubricants or a related industry.

Experience using CRM systems and managing sales pipelines.

Experience within engineering, industrial, tooling, transmission or lubricants would be advantageous but is not essential.

Strong IT skills, including Microsoft Office.

Excellent written and verbal communication, with the interpersonal skills to build rapport with customers.

Good organisation and time management skills.

A results-driven, commercially aware approach and the ability to understand customer requirements, identify opportunities and provide appropriate solutions.

An analytical approach to problem solving and identifying trends or root causes.

What Success Looks Like

You’ll build strong, lasting customer relationships by understanding their challenges and recommending solutions that create commercial value. It’s an opportunity to develop your technical and commercial expertise in industrial sales while helping the business grow.

If you’re a proactive, customer-focused sales professional with a technical mindset, our client would love to hear from you.

What’s on Offer

25 days’ annual leave plus bank holidays, increasing with service to 30 days.

Uncapped bonus scheme.

A comprehensive benefits package including a contributory pension, Share Incentive Plan, Health Cash Plan, Employee Assistance Programme and Death in Service benefit.

Discounted company products and the option to join the company’s Social Club.

How to Apply

If you have the skills and experience required for this position, click ‘apply’ today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.

Other Suitable Skills & Experiences Include: Internal sales, customer service, industrial sales, account management, business development, lubricants, engineering, tooling, transmission and technical product sales.