Internal Sales Executive

Reed have partnered with a manufacturing and engineering business based in Cheddar, Somerset recruiting for an Internal Sales Executive on a full-time, permanent basis.

Working closely with the Branch Manager and wider sales team, you'll take ownership of internal sales and business development activities, helping to drive growth through both new and existing customer accounts.

Salary: £29,000 - £32,000 per annum

Hours: Monday to Friday, 8:00 AM - 5:00 PM (40-hour week)

Key Responsibilities

Handle customer enquiries via telephone and email in a professional and timely manner

Proactively identify and develop new business opportunities from dormant and prospective accounts

Prepare, issue and manage quotations, ensuring customers are updated throughout the process

Follow up quotations, purchase orders and sales opportunities to maximise conversion rates

Manage enquiries generated through lead generation campaigns and marketing activities

Build strong customer relationships and deliver exceptional levels of customer service

Liaise with Area Sales Managers regarding opportunities, quotations and sales activity

Maintain accurate records, notes and documentation within company systems

Support company sales strategies and contribute towards branch growth objectives

Complete general sales administration and support the wider branch where required

What We're Looking For

Previous experience within sales, business development, internal sales or a similar customer-focused environment

Proven track record of building relationships and generating business opportunities

Excellent customer service and communication skills

Professional and confident telephone manner

Strong organisational skills and attention to detail

Self-motivated with the ability to work on your own initiative and as part of a team

Ability to remain calm under pressure and effectively manage competing priorities

Additional Information

Join a well-established and growing engineering business

Varied role combining sales, business development and customer relationship management

Opportunity to make a direct impact on branch growth and performance

Company pension scheme

Private medical insurance

On-site parking

Supportive and collaborative team environment

Annual leave: 31 days including bank holidays (plus additional entitlement for long service, if consistent across the business)