Internal Account Manager

Internal Account Manager - Paisley

People Solutions are currently recruiting for an Internal Account Manager to join a successful and well-established global business based in Paisley.

This is a fantastic permanent opportunity for someone with experience in B2B Sales Executive, Internal Sales Executive or Account Manager roles who enjoys building strong customer relationships, generating new opportunities and growing existing accounts.

The role will involve a mixture of account management, outbound sales activity and customer service, so we are looking for someone confident on the phone, commercially minded and comfortable proactively contacting existing, new and lapsed customers.

Rates of Pay

£28,500 per annum

Annual bonus opportunities

Shift Pattern

Flexible working hours between 08:00 and 17:00

Permanent position

Benefits

Your benefits as an Internal Account Manager are

28 days holiday including bank holidays

Holiday entitlement increasing with length of service

Holiday purchase scheme

Company pension with enhanced contribution options

Life assurance

Company sick pay scheme

Employee Sharesave scheme

High street and retail discounts

Discounted gym memberships

Comprehensive training and career development opportunities

Day-to-Day Duties

Your duties as an Internal Account Manager are

Managing and developing a portfolio of existing customer accounts

Proactively contacting existing, new and lapsed customers to generate sales

Making outbound calls to identify new opportunities

Building strong, long-term relationships with customers

Supporting the external sales team with account development

Identifying opportunities to increase customer spend through upselling and cross-selling

Producing quotations and following up customer enquiries

Using reports and sales data to identify repeat-order and growth opportunities

Supporting customer queries by telephone and email

Maintaining accurate customer and sales information within CRM systems

Managing multiple customer accounts and sales opportunities

Contributing towards sales, profit and customer service targets

Essential Skills

To be successful as an Internal Account Manager, you will need

Previous experience within B2B sales, internal sales, account management or customer service

Confidence carrying out outbound and proactive sales activity

Excellent verbal and written communication skills

Strong customer service and relationship-building skills

A proactive and results-driven approach

Good commercial awareness

Strong organisation and attention to detail

The ability to manage multiple accounts and priorities

Confidence using CRM systems and Microsoft Office

A positive, adaptable approach with strong people skills

Previous experience within the cleaning, hygiene, janitorial or facilities management industry would be advantageous but is not essential

Training

Full training provided

Ongoing support and development

Career progression opportunities

Apply

If you have previous sales or account management experience and are looking for a permanent opportunity offering bonus potential, excellent benefits and genuine career development, apply today and a member of the People Solutions team will be in touch.

People Solutions do not charge candidates any fees or request deposits at any stage of the recruitment process