Internal Account Manager

Internal Account Manager - Edinburgh - £28,500 + Annual Bonus | Permanent

People Solutions are currently recruiting for an Internal Account Manager to join a successful and well-established global business based in Edinburgh.

This is a fantastic permanent opportunity for someone with experience in B2B sales, internal sales, account management or customer service who enjoys developing customer relationships while proactively identifying new sales opportunities.

The role combines account management, outbound sales and customer service, making it ideal for someone confident communicating with customers and motivated by developing accounts and increasing sales.

This position is ideal for applicants looking for a role as an Internal Sales Executive, Account Executive or Customer Account Manager.

Rates of Pay

£28,500 per annum

Annual bonus scheme

Shift Pattern

Full-time, permanent position

Flexible working hours between 08:00 and 17:00

Benefits

Your benefits as an Internal Account Manager are

Annual bonus scheme

Flexible working hours

28 days holiday including bank holidays

Holiday entitlement increasing with length of service

Holiday purchase scheme

Company pension with enhanced contribution options

Company sick pay scheme

Employee Sharesave scheme

High street and retail discounts

Discounted gym memberships

Comprehensive training and career development opportunities

Day-to-Day Duties

Your duties as an Internal Account Manager are

Managing and developing a portfolio of existing customer accounts

Proactively contacting existing, new and lapsed customers

Making outbound calls to generate sales opportunities

Building strong, long-term customer relationships

Supporting the external sales team

Identifying repeat-order, upselling and cross-selling opportunities

Providing quotations and product information

Following up customer enquiries and sales opportunities

Supporting customer queries by telephone and email

Maintaining accurate CRM and sales records

Using reports and sales data to identify opportunities for account growth

Essential Skills

To be successful as an Internal Account Manager, you will need

Previous experience within B2B sales, internal sales, account management or customer service

Excellent written and verbal communication skills

Confidence carrying out outbound and proactive sales activity

Strong customer service and relationship-building skills

A proactive and results-driven approach

Good organisation and attention to detail

The ability to manage multiple accounts and priorities

Confidence using CRM systems and Microsoft Office

Strong problem-solving skills

A positive attitude and adaptable approach

Desirable Experience

Previous experience within the cleaning, hygiene, janitorial or facilities management industry would be advantageous but is not essential

Training

Ongoing product and industry training

Structured sales and account management development

Continuous professional development and career progression opportunities

Support and coaching from experienced management teams

Apply

If you have previous sales or account management experience and are looking for a permanent opportunity offering bonus potential, excellent benefits and long-term career development, apply today and a member of the People Solutions team will be in touch.

People Solutions do not charge candidates any fees or request deposits at any stage of the recruitment process