Internal Account Manager

Are you passionate about delivering excellent customer service and building strong relationships?Whether your background is in retail, account management or a call centre environment, this could be an excellent opportunity to take the next step in your career. I am working with a client to recruit multiple Internal Account Managers to join a successful and growing business based in Normanton. This is a relationship-focused role where you'll manage existing customer accounts, identify opportunities to grow business and provide an exceptional service experience. Key Responsibilities

Building and maintaining strong relationships with existing customers

Managing a portfolio of customer accounts

Identifying opportunities to increase product usage and customer spend

Supporting customers with quotes, enquiries and product information

Carrying out proactive outbound calls to existing and prospective customers

Working towards individual and team sales targets

Maintaining accurate customer records and activity updates

Collaborating with colleagues to deliver excellent customer outcomes

We're keen to hear from candidates with experience in

Retail

Telesales

Call Centres

Account Management

Sales

You'll also have

Strong communication skills

Confidence speaking with customers over the phone

A proactive and positive attitude

The ability to build rapport and relationships

Good organisational skills

A willingness to learn and develop

What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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