HR Officer

Job Title: HR Officer

Location: Stockwell, London, SW9

Job Type: £35,000 Per annum

Job Type: Full Time, Permanent

About SW9 Community Housing

SW9 Community Housing is a resident-led social housing charity responsible for the delivery of housing management and maintenance services for around 1,800 homes and several commercial and community buildings in Stockwell/Brixton on behalf of a G15 Housing Association, Sovereign Network Group.

Being a community-based organisation, we are seeking to recruit Human Resource Officer, with a focus on service delivery and a people-centre approach.

About The Role

We have a fantastic opportunity for an experienced HR Officer with a background in employment law to join the organisation. This is a pivotal role within SW9 Community Housing. It is to provide HR advice, administration, and system support to management and to ensure that employees receive a strong level of professional HR support in line with the company strategic goals.

Core Responsibilities

HR Systems & Administration: Administer the full employee lifecycle via our HRIS, ensuring data integrity, accurate personnel records, and compliant onboarding/offboarding.

Payroll: Prepare and process monthly payroll data, managing all starters, leavers, and variations with high accuracy.

Data & Reporting: Extract workforce metrics and produce regular reports on headcount, turnover, and absence for management.

Employee Relations & Recruitment: Provide admin support for ER casework, disciplinary processes, and end-to-end recruitment coordination.

L&D & Compliance: Support training scheduling, mandatory compliance monitoring, and assist with HR policy documentation.

About you

Education

Educated to A Level Standard or equivalent.

CIPD or equivalent qualification is desirable.

Knowledge and skills

Clear understanding of HR services and its contribution to the organisation.

Extensive knowledge of Human Resources and employment law.

Possesses HR administration and advisory skills to work flexibly and collaboratively.

Sound knowledge of current employment legislation and ability to translate this into workplace practices.

Excellent attention to detail.

Intermediate IT and computer skills including Word, Outlook and Excel.

Ability to work as a part of the team and to work without supervision.

Excellent organisation skills with the ability to prioritise workload to meet deadlines and adhere to month-end timetable.

Clear and accurate written and verbal communication that is appropriate for the audience and to write HR reports.

Strong relationship building and stakeholder management skills to liaise with a wide range of people, both internal and external to the organisation.

Ensures that all work is undertaken in compliance with the Data Protection Acts (DPA).

Analytical, with the ability to quickly solve problems through practical and innovative means.

Excellent customer focus and a genuine desire to achieve excellence in all areas of responsibility.

Ability to respond to queries promptly.

Patience and ability to remain calm in stressful situations.

Experience

Operational HR experience, providing staff with advice and supporting managers in all aspects of HR.

A proven track record in coordinating the full employee life cycle.

Range of experience in the use of computerised HR systems. Experience of Cascade HR is highly desirable.

Experience in administering payroll and staff benefits.

Experience of working in social housing desirable.

Experience in dealing with staff on all levels.

Personal Attributes

Enthusiastic and conscientious about delivering and driving forward an excellent service in a customer-based environment.

Adaptable and 'can do' attitude.

Why join us

When you work at SW9, you are directly impacting on the lives of our residents. In return for your energy, innovation, and commitment, we offer:

Competitive salary

A defined contribution Pensions Scheme (employer match up to 8%)

5 x annual salary life assurance cover

Competitive annual leave entitlement

Interest-free loans (including season ticket loan, Cycle-to-Work scheme, rent deposit loan)

Employee assistance programme

Excellent learning & development opportunities

Staff discount scheme, discounted gym membership

Medicash - medical cash plan

A modern office and facilities

Full details of the role profile available on request.

Please click on the APPLY button to send your CV for this role.

Candidates with the experience or relevant job titles of; HR Advisor, HR Administrator, Payroll Administrator, HRIS Management, Employee Relations Support, Recruitment Coordination, HR Data Reporting, Onboarding & Offboarding, CIPD, Employment Law Compliance, Payroll Processing, HR Systems, Absence Management may also be considered.