HR and Onboarding Officer

HR & Onboarding Officer

Salary: £34,200 to £38,000 annum for 35 hours per week.

Location: Bruce Kenrick House, 2 Killick Street, London N1 9FL

Workplace Type: Hybrid

Our HR function is evolving into a confident, proactive partnership model.

We are integral to delivering high quality, efficient and compliant HR services, supporting a positive, values-led colleague and candidate experience across the organisation.

The HR and Onboarding Officer plays a key role in delivering this. As part of a customer-focused HR service, you will ensure colleagues and candidates experience a smooth, professional and compliant journey, for the whole employee lifecycle.

What the role is all about

You do not need housing sector experience to succeed. What matters most is your ability to deliver high-quality HR support, provide clear and accurate advice, and manage processes efficiently with strong attention to detail: including recruitment administration, onboarding, first-line advice and core HR processes.

How you’ll make a difference

You will contribute to organisational success by

Delivering a first-class, customer-focused HR service that is timely, accurate and compliant

Ensuring a smooth and professional onboarding experience for all new starters and internal movers

Providing clear and practical HR advice that supports managers to make informed decisions

Supporting compliance with statutory and organisational requirements across all HR activities

Your impact will be seen through a seamless onboarding journey, high-quality HR support, improved manager confidence and a positive colleague experience.

How you’ll do it

Deliver end-to-end onboarding processes, ensuring candidates are set up for success from day one

Support recruitment activity and work closely with talent acquisition and induction teams to meet business needs

Ensure all pre-employment checks (e.g. DBS, Right to Work, visa sponsorship and other statutory requirements) are completed accurately and on time

Provide first-line HR advice and support to managers and colleagues, resolving queries efficiently and effectively

Manage a range of lower-level HR casework, applying sound judgement and ensuring consistency

Produce clear, accurate correspondence and maintain high-quality HR records and data

Support organisational change activities, audits and compliance requirements

The ideal candidate

We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation.

Essential

Experience of working in a HR function, delivering administrative and advisory support

Proven ability to deliver a high-quality onboarding and recruitment administration process

Experience providing clear and accurate HR advice to managers and colleagues

Good understanding of employment law and HR best practice

Strong organisational skills, with the ability to manage competing priorities without compromising quality

Excellent communication skills, with the ability to explain information clearly and professionally

High attention to detail with a strong focus on accuracy and compliance

Desirable

CIPD Level 3 qualification or working towards it

Hybrid arrangements – currently at least three days a week in our main office but more may be needed depending on work and interactions required.

What’s in it for you?

Benefits include

Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)

Generous pension scheme

Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)

Employee assistance - free confidential advice and counselling services provided by independent specialist organisations.

Health cash plan

Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.

Interest free loans - season ticket loan, tenancy deposit loan, and training loan

Cycle to work scheme.

Life Assurance x 4 annual salary

To find out more about our approach to equality, diversity and inclusion, please follow the link in the job description on our careers website, which you’ll be taken to after clicking "Apply Now".

Selection Process

Step 1: If you are interested, please send your application now! Closing date is Thursday 27th August 2026

Step 2: Successful candidates will be asked to do an assessment

Step 3: Successful candidates will be invited to interview at our Kings Cross office Friday 4th September

Please submit your CV and supporting statement. Please note a supporting statement is not a cover letter. Your supporting statement (about 1,000 words long) should cover the following:

your experience of delivering a high-quality onboarding and recruitment administration process

your experience of providing first-line HR advice and support to managers and colleagues

your experience of managing a range of lower-level HR casework, applying sound judgement and ensuring consistency

This role is currently eligible for potential sponsorship in line with our Eligibility to Work policy, under the Skilled Worker visa route (SOC Code 3571). This will depend on your current right to work situation and government rules, please discuss this with a member of the HR team before you apply for the role.

Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team. Our email address is available in the job description on our careers website, which you’ll be taken to after clicking "Apply Now".

NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.