Head of Partner Enablement

Every sales play, program change, funding update, and PRM release we build across MongoDB's partner ecosystem only creates value if the people who need to use it actually know how. We're looking for a Head of Partner Enablement to own that translation layer — end to end. This is a dual mandate: enabling our external partners (SIs, ISVs, and cloud partners) to sell, deliver, and support MongoDB effectively, and enabling our own internal partner organization (Sales Plays & Offerings, Partner Programs, Cloud & Hyperscaler Programs, and everyone else in the ecosystem function) to stay current on products, programs, and the frequent changes that come out of a fast-moving partner strategy.

You'll report to the VP of Partner Strategic Operations and build the enablement function into the connective tissue for the entire partner organization — the team every other partner-facing role in this org relies on to actually land their work with the people who need it, inside MongoDB and out.

We are looking to speak to candidates who are based in Dublin or London for our hybrid working model.

What You'll Do

Own the enablement strategy — both audiences

Define and own a single enablement strategy that explicitly covers two audiences: external partners (SIs, OEMs, Resellers, ISVs, cloud/hyperscaler partners) and MongoDB's own internal partner organization

Build the operating model, governance, and content standards that keep both tracks coherent, current, and tied to the same underlying source of truth — rather than running as two disconnected efforts

Prioritize enablement investment based on business impact: which sales plays, program changes, or PRM releases most urgently need enablement behind them

Enable external partners

Own partner onboarding, certification pathways (including MongoDB's SI Associate and SI Architect tracks), and ongoing training content that keeps partners current on MongoDB products, sales plays, and programs

Partner with the Sales Plays & Offerings lead to translate every new joint offering into partner-facing enablement assets and delivery (pitch decks, demo scripts, certifications)

Design and run delivery mechanisms — workshops, on-demand training, partner summits, webinars — that fit how different partner types (SI, ISV, cloud) actually consume enablement

Enable the internal partner organization

Own a standing internal enablement cadence that keeps the whole partner org — Sales Plays & Offerings, Partner Programs, Cloud & Hyperscaler Programs, Digital Process & AI Operations, and the PRM product team — current on product updates, program and funding changes, and platform releases

Treat every significant change coming out of Partner Programs (new tiers, incentives, funding models) or the PRM roadmap as an enablement event, not an email — make sure the internal team knows it's coming, what it means, and how to talk about it before partners ask

Build simple, reusable internal enablement formats (briefings, quick-reference guides, office hours) sized to a fast-moving team rather than a heavyweight training program

Build the enablement engine

Own the tooling and infrastructure behind enablement delivery — LMS, partner portal content, certification tracking — in partnership with the Business Product Manager, PRM where that content lives inside the platform

Define and track enablement impact metrics: certification completion, content engagement, time-to-productivity for new partners, and correlation between enablement activity and partner-sourced pipeline

Continuously retire outdated content and simplify the enablement footprint as programs and products evolve — an enablement library nobody trusts is worse than no library at all

What You'll Bring

10+ years of experience in partner enablement, channel enablement, or sales enablement at a B2B SaaS or infrastructure/data company, including experience leading a team

A track record of building enablement programs for external partners (certification, onboard