Global Sales Enablement Systems Administrator

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Global Sales Enablement team equips Stripe's go-to-market organization with the tools, content, and systems they need to sell effectively and scale efficiently. We build and maintain custom applications, platforms, and operational infrastructure that power the seller learning experience at Stripe. Where others reach for something off the shelf, we design and build solutions tailored to our sellers.

We move fast, operate with high standards, and care deeply about the people we serve. Our team culture is built on a few core beliefs–that community is our superpower, that innovation is our DNA, and that the best outcomes come from staying curious, solving for the real problem, and being ruthlessly focused on priorities while remaining generous with people.

We're looking for a Global Sales Enablement Systems Administrator to join our team and help us keep our tools and platforms running smoothly while contributing to what we build next. This is a foundational role that sits at the heart of how our team operates.

What you'll do

As a Global Sales Enablement Systems Administrator, you will be responsible for the day-to-day administration, maintenance, and improvement of Stripe’s seller enablement platforms. You will serve as the primary point of contact for technical support across a variety of tools and as a key collaborator on new builds.

Responsibilities

Own day-to-day platform administration

Administer and configure enablement and productivity platforms according to business needs, including user provisioning, content management, permissions, and integrations

Keep our systems clean, accurate, and up to date across both third-party tools and homegrown applications

Be the team's operational backbone

Own and resolve support tickets across enablement platforms, ensuring sellers and internal stakeholders receive timely, high-quality responses

Act as the first line of support for technical and access issues, and maintain platform hygiene

Handle user management requests from our intake channels quickly and thoroughly

Contribute to our homegrown platform

Maintain and contribute to our custom-built enablement platform (HTML, JavaScript, Next.js, DB ORMs, React, Tailwind CSS)

Serve as technical backup to the team's full-stack engineer on design and development work

Participate in UAT and iterative testing as new capabilities launch

Support our data and reporting strategy

Build, maintain, and improve dashboards and data workflows that the team relies on for reporting, performance visibility, and operational decision-making

Work with Google Sheets, Google Apps Script, and AI tooling

Identify improvements and build smarter in AI-powered environments

Proactively identify opportunities to improve efficiency, including building agents or automations to streamline recurring processes

Notice what's not working, dig into the "why," and bring forward clear, actionable solutions and drive governance of our agentic workflows

Leverage AI to build and maintain knowledge of how systems interact across the enablement stack, with an eye toward efficiency gains

Develop and maintain documentation

Keep runbooks, SOPs, technical docs, and user guides current so the team can self-serve and scale

Ensure appropriate documentation and controls are in place across all administered platforms

Partner across the organization

Work closely with Enablement Program Managers, engineers, and business stakeholders t