Director of Fraud

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

📍London, Cardiff, or UK Remote | 💰£136,000 - £180,000 + Incentive Awards tied to your performance | Benefits ✨

⭐️ Our Financial Crime & Fraud Collective

We’re all about earning and keeping customers' trust while making sure we grow safely. The Financial Crime & Fraud Collective plays a big role in this, working hard to protect our community. The Fraud Director is responsible for ensuring we keep fraudsters at bay so customers can bank with confidence.

🔑 You’ll play a key role by…

As a Fraud Director, you’ll lead our Fraud & Disputes Risk team here at Monzo, where you’ll also work as part of the wider Fraud & Disputes Group Leadership Team.

We’re looking for a proactive leader with deep understanding and expertise in fraud risk management and strategy. You’ll build strong and trusted relationships with our Fraud Product, Engineering, Data and Operations teams and work collaboratively to help build and embed effective Fraud controls and processes for our customers, whilst creating a positive culture across our Fraud Group.

You’ll work across Monzo’s global teams and cover all product lines, including current accounts, business banking, borrowing and w