Adzuna

Desktop Support Analyst, 2nd Line

Pension Protection Fund

Beddington, Croydon

£35,000 – £36,500

about 16 hours ago

IT Jobs

Skills & Technologies

SOLIDDesktop SupportITILIncident ManagementMicrosoft 365Service ManagementCustomer Service

Job Description

Salary: £35,000 - 36,500 per year Requirements: Proven track record in a 2nd line support role Experience in a professional services environment (financial services preferred) Excellent customer service skills Ability to communicate technical and non-technical information clearly Strong problem-solving skills High level of knowledge in Microsoft 365 and its applications Solid experience in incident management, fault diagnosis, and resolution ITIL Service Management qualification or experience i…

Company & Role Analysis

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Likely perks

Private MedicalPension25+ Days HolidayStock OptionsLearning BudgetFlexible Hours

Culture & working style

Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.

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