Customer Account Manager

Inside Account Manager - Manchester | £26,500 base + £7k OTE uncapped | Permanent

We're working with a fantastic client, one of the UK's leading managed services providers (cybersecurity, communications and connectivity), on the search for an ambitious Inside Sales Executive to join their growing commercial team.

If you're driven, ambitious, and ready to build your career in technology sales - this is one of those roles where the right attitude can take you a long way.

Founded in 2000, our client has over 25 years of experience keeping UK businesses connected. They don't just sell technology - they become an extension of their customers' businesses, helping them future-proof for whatever comes next. Customer success is at the heart of everything they do, and their reputation for service quality is second to none.

The Role

You'll be the first conversation many prospects have, so this role is pivotal. Working from a portfolio of existing customers and warm leads, you'll engage decision-makers, uncover buying signals, and book high-quality sales meetings that move opportunities forward.

A typical week might include

Following up on marketing campaigns and warm leads in HubSpot

Speaking with decision-makers across UK businesses about their tech needs

Booking sales meetings with the wider team and seeing them through

Supporting account managers to identify expansion opportunities in existing accounts

Collaborating with major technology vendors on joint campaign days

Building pipeline by tracking competitor contract end dates

Who You Are

Some experience in phone sales or customer service is preferred — but honestly, drive and the right attitude matter more

Someone who genuinely thrives on hitting targets and seeing the results of their work

Confident and warm on the phone, with a knack for building rapport quickly

Strong on the basics: Outlook, Word, Excel, Windows

Ideally proficient in HubSpot (or willing to learn fast — they'll support you)

A great listener who asks good questions and uncovers what really matters

What You'll Get

Clear career path with structured development through the company’s Sales Academy

25 days holiday to start, increasing by one day per year up to 28 days

Private medical cover , virtual GP access, discounted health plans, eye care scheme

Comprehensive employee assistance programme with an internal Wellbeing team

Genuine progression - promote from within and back ambitious people