Credit Controller

We're looking for a confident and proactive Billing & Credit Controller to support the Billing & Credit Control Manager in driving cash collection, reducing aged debt and ensuring efficient billing processes.

Client Details

This is a dynamic, dual-role position where no two days are the same. You'll manage your own portfolio of accounts, build strong relationships with stakeholders and take ownership of ensuring billing accuracy and timely payments. If you enjoy working towards targets, solving problems and being at the centre of a busy finance function, this role offers real variety and responsibility. What you'll be doing:

Managing a portfolio of client accounts to ensure timely payment and strong cash collection performance

Proactively chasing overdue debt and resolving queries to reduce aged balances

Building relationships with clients, fee earners and internal teams to drive successful outcomes

Supporting billing processes including bill checking, posting, e-billing and credit notes

Processing write-offs and supporting recovery activity where required

Maintaining accurate records of account activity and credit control actions

Supporting month-end and year-end deadlines

Handling queries efficiently and providing high-quality support

Collaborating with the wider team to meet targets and maintain service standards

Description

Monitor and manage the company's accounts receivable ledger.

Ensure timely collection of outstanding payments while maintaining positive client relationships.

Perform credit risk assessments and establish credit limits for new and existing clients.

Reconcile accounts and resolve discrepancies promptly and accurately.

Prepare and distribute regular reports on credit control performance to management.

Collaborate with internal teams to address client billing inquiries and disputes effectively.

Ensure compliance with company credit policies and procedures.

Support the accounting and finance department in achieving its financial goals.

Profile

You'll thrive in this role if you're highly organised, confident in your communication and motivated by achieving results. You'll be comfortable managing a busy workload, prioritising tasks effectively and building relationships that support successful debt recovery. We're looking for someone who:

Has proven experience in credit control within a high-volume environment

Can manage competing priorities and work to deadlines

Demonstrates strong communication and negotiation skills

Is target-driven and proactive, with a focus on achieving results

Has excellent attention to detail and accuracy

Is confident using Excel and finance systems

Takes a structured approach to workload management and problem-solving

Job Offer

25 days annual leave (plus birthday day & Christmas shutdown)

Annual bonus scheme

Flexible working and hybrid working options

Holiday buy/sell scheme

Private medical insurance (optional via BUPA)

Annual fitness allowance

Enhanced pension scheme

Electric/hybrid vehicle scheme

2 charity/pro bono days per year

Medicash plan & Employee Assistance Programme

Enhanced family leave policies

Fertility and reproductive health support (Fertifa)

Life assurance & income protection

Season ticket loan

Bespoke training and development opportunities