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Contact Centre Operations Manager
Skills & Technologies
Job Description
Contact Centre Operations Manager - Contract 6-12 months | £650-£750 per day | Inside IR35 | Insurance | 1 day per week onsite (Birmingham) We are seeking an experienced Contact Centre Operations Manager to lead a large-scale Insurance contact centre while progressing the next phase of a Target Operating Model (TOM). This role combines hands-on operational leadership with TOM delivery, supporting both day-to-day performance and transformation. Key experience required: Senior Contact Centre Oper…
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